"Over the last ten years, the company assigned six high-profile executive coaches to develop me. But, none of them could change me!", declared the business leader triumphantly. This was my third encounter with this gentleman (See 'Organization Development Managers as Court Jesters' and 'Of reasons, rationalizations and collective delusions' for my earlier encounters with him).
This
conversation came to mind again when I was thinking about metaphors for
coaching.
Metaphors
create new understanding. Also, a new understanding merits a new metaphor!
Hence, as my understanding of coaching evolved, I have tried to develop new
metaphors to capture that new understanding. There are many types of
coaching. Here, I have focused only on my evolving understanding of
'non-directive coaching' and the metaphors corresponding to that .
My initial
metaphor for coaching was that of a plane mirror, because I looked at the coach
as someone who listens deeply and plays it back to enhance the self-awareness
of the person being coached. Rhetorically, the thought was something like this: "May be,
if the coach can 'hold a mirror to' the coachee, the coachee himself will
'speak to the man in the mirror, and ask him to change his ways"!
Then, I started
feeling that the role of the coach is a more 'active' one - someone who helps
to convert the abstract thoughts and feelings in the mind of the person being
coached to a more concrete form that would make it easier for him/her to
understand and analyze his/her thoughts and feelings. This brought to mind the
metaphor of a musical instrument (e.g. a piano) that can convert abstract
'music notation' into music that can be heard and enjoyed. This is very useful, because, while the music notation contains the music, most of us can understand music only when it is instrumentally
interpreted!
After that, I
started feeling that the above 'musical instrument' metaphor was 'too active'
as different musical instruments convert the abstract music ('thoughts and
feelings') differently. That is when the metaphor of the concave mirror, that
not only reflects without distortion but also focuses reflected light, sounded
more appropriate to me (as the coach focuses the discussion so that the person being
coached is able to work towards solutions more effectively)!
A concave mirror
can magnify when it is close enough, like what a shaving mirror does (similar
to a coach who is fully present in the moment being able to help the person
being coached to 'see' things that are not apparent to him/her). However, if
the concave mirror is moved too far away (or when the coach doesn't stay in the
'here and now' of the person being coached) the image can get inverted (or the
coaching can go topsy-turvy)!
There were
other metaphors also that came to mind:
- an 'electric
charge' which creates a field around it, like as a coach 'creates a field of
learning' or 'holds the space' so that exploration, solutioning and change
becomes easier for the person being coached
- a 'positioning
system' that helps you to figure out where you are without telling you where to
go
- the 'Socratic
method' that enables you find your own answers though a series of questions,
like a coach who asks questions without giving answers etc.)
- a 'stock
option' which is an option but not a compulsion to exercise the option to buy
the stock, just like coaching is an invitation and not a compulsion to explore
- a 'cartography'
where the coach enables the person being coached to create/revise his/her
mental maps so that he/she can navigate better towards the desired state
- an 'alchemy'
that transforms 'base' metals (thinking) into 'gold' (or refined thoughts)
- a 'catalyst'
that makes it easier for a chemical reaction to take place without actually
participating in the chemical reaction, like a coach enables the person being
coached to find and implement his/her own solutions without offering any
solutions/getting involved in the implementation.
- the 'Cheshire
cat' who engages in amusing and insightful conversations without actually
giving an answer :)
It also gave
rise to compound metaphors for coaching like 'Socrates holding a concave
mirror'!
I am sure that
as my understanding of coaching (and I as a coach) evolves, I will
find better metaphors. This is even more appropriate because metaphors are also
a great tool for coaching, as the unconscious mind prefers to speak in the
language of metaphors. Yes, we must explore what a particular metaphor means to
the person being coached as the same metaphor can mean different things to
different people. Again, 'generative metaphors' are immensely valuable for the
person being coached, because they enable him/her not only to crystallize the desired new reality, but also to generate the energy to work towards it!
To me, coaching at its core is a deep human connect and joint exploration that changes not only the coachee but also the coach. While the processes and tools are useful in coaching, the 'super power' that the coach brings is his/her presence, being completely there in the 'here and now' of the moment with the coachee without judgment. To me, the most important consideration during the coaching interaction is simply 'what would be most helpful to the coachee at that particular moment, keeping in mind the objectives agreed with the coachee'. This also requires a very high level of self-awareness and awareness of the context on the part of the coach. In a way, coaching is more of a 'state of being' than 'doing'.
Now, let's come back to the conversation at the beginning of this post. What the business leader was really saying was that "if six high-profile executive coaches couldn't bring about any change, then it proves that there was nothing that required changing in the first place!". This brings us to a very important point : no change will take place unless the person being coached wants to change. This is especially true for non-directive coaching.
To me, the coaching works best when it is the coachee who feels the need for coaching and pays for it, because, both the conviction and commitment of the coachee are highly probable in such a scenario. It is true that
in most of the cases, the coaching is
paid for by the employer of the person being coached. In that kind of a
situation, we get the best results when the employee is offered coaching as an option
(and not a compulsion)! Also, this works better if the coaching is offered as
an investment that the organization is willing to make to enable the employee
to accelerate his/her development or to realize his/her full potential (as
opposed to the coaching being remedial measure). Again, confidentiality has to
be assured and the employee (the person being coached) should be empowered to
drive the 'direction' of coaching. After all, coaching is an invitation, and
not a compulsion, to change!
Any comments/ideas?